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Radar by Flagship — Terms of Service

Effective Date: 2025-06-01

These Terms of Service ("Terms") govern your use of Radar by Flagship ("Radar" or the "Platform"), operated by Flagship Technologies, Inc. ("Flagship," "we," "us," or "our"). By accessing or using Radar, you agree to be bound by these Terms.

1. Services Provided

  • Search for creators across various online platforms using Flagship’s AI-powered search tool;
  • Build and save lists of selected creators for your business needs;
  • Extract and receive validated contact email addresses for creators;
  • Send personalized outreach emails to creators directly from your chosen email account.
  • Flagship continuously updates and improves the Platform, and reserves the right to modify the features and functionality at any time.

2. Account Registration & Access

  • You must create an account and maintain accurate, current billing and contact information.
  • You are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.

3. Fees and Billing

  • Fees for the Platform are charged according to the subscription plan selected at signup.
  • All payments are processed via our online billing system using your credit card on file.
  • Subscription fees are billed monthly in advance and are non-refundable, except as provided in Section 4 (Email Extraction Refund Policy).
  • You may cancel your subscription at any time; service will continue through the end of your current billing cycle.

4. Email Extraction Refund Policy

  • When you use a credit to extract a creator’s email address, Radar performs validation on the email.
  • If an extracted email address bounces after a reasonable delivery attempt, you may request a refund of the applicable credit.
  • Refunds are limited to the specific bounced email credit and do not include subscription fees or any other charges.

5. Use of Platform

  • You agree to use Radar for lawful business purposes only and in compliance with applicable laws and regulations, including:
  • Anti-spam laws (e.g. CAN-SPAM, GDPR, or other applicable email marketing regulations);
  • Privacy laws regarding personal data and contact information.

    • You may not:

  • Resell, sublicense, or otherwise redistribute Radar or any data obtained through Radar without express written permission.
  • Use Radar to send unsolicited or harassing communications.
  • Attempt to reverse-engineer, modify, or interfere with the Platform’s operation.

    • We reserve the right to suspend or terminate your access if you violate these Terms or misuse the Platform.

6. Data & Privacy

  • You remain responsible for any personal data you collect or process through your use of Radar.
  • Our Privacy Policy explains how we collect and use data as part of providing Radar. You agree to our Privacy Policy, available at this link.

7. Intellectual Property

  • All intellectual property rights in Radar, its technology, software, and content belong to Flagship.
  • You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely as permitted under these Terms.

8. Disclaimer of Warranties

  • Radar is provided "as-is" and "as-available." We do not warrant that:
  • The Platform will be uninterrupted or error-free;
  • All extracted data will be accurate or up-to-date;
  • Use of the Platform will result in successful business outcomes.

9. Limitation of Liability

  • To the maximum extent permitted by law, Flagship is not liable for:
  • Indirect, incidental, special, or consequential damages;
  • Lost profits, lost business opportunities, or loss of data;
  • Any liability exceeding the fees paid by you in the prior 3 months.

10. Termination

  • Either party may terminate your account at any time.
  • Upon termination, your access will continue through the end of the current billing period.

11. Governing Law

  • These Terms shall be governed by the laws of the State of California, without regard to its conflict of laws principles.

12. Changes to Terms

  • We may update these Terms from time to time. If we make material changes, we will provide reasonable notice via email or through the Platform.

13. Publicity and Marketing Rights

  • Unless otherwise agreed in writing, you grant Flagship the right to use your company name, logo, and general description of your use case as part of Flagship’s marketing and promotional materials, including on its website, customer lists, and sales presentations. We will not disclose any confidential or sensitive information.

Contact

If you have any questions about these Terms, please contact us at [email protected].